About Us

Absolutely not! That's the beauty of TapSera. NFC technology is built into modern smartphones. For iPhones (iOS 14 and newer), customers simply tap their phone near the NFC chip and a notification appears. For Android phones with NFC enabled, it works the same way. The QR code can be scanned using the native camera app on any smartphone. There are zero barriers—just tap or scan and go.

Seriously, under 2 minutes. Here's the process: 1) Unbox your TapSera product, 2) Visit our simple setup portal and enter your Google Business Profile URL, 3) Done! Your NFC chip and QR code are now linked to your review page. We provide step-by-step instructions, and our Canadian support team is available if you need any help. Most customers are up and running in 90 seconds.

Yes! You have full control. Log into your TapSera account anytime and update where your NFC chip and QR code direct customers. Want to switch from Google Reviews to your website? Done. Want to promote a seasonal campaign? Easy. You can change the destination URL as many times as you want at no additional cost. Your physical products stay the same—only the digital link changes.

That's why every TapSera product includes both NFC and QR code technology. If a customer's phone doesn't support NFC (rare these days, but it happens), they can simply scan the QR code using their camera app. Both methods take them to the exact same place. We've got all bases covered to ensure maximum compatibility.

We ship from our facility in Brampton, Ontario. Most orders arrive within 24-48 hours to major Canadian cities (Toronto, Ottawa, Montreal, Vancouver, Calgary, Edmonton, Winnipeg). More remote areas may take 2-4 business days. All shipping is tracked, and you'll receive a confirmation email with tracking details. We use Canada Post and courier services—no cross-border delays or surprise customs fees.

No monthly fees, ever. You pay once for the physical product, and it's yours forever. You get lifetime access to update your links and manage your products through our online portal at no additional cost. No hidden charges, no recurring bills. Just a one-time purchase for unlimited use.

Absolutely! All TapSera products include custom branding at no extra charge. For the Google Review Standee, we'll add your logo, business name, and custom colors. For NFC Business Cards, you get full-color, double-sided printing with your design. After ordering, you'll receive design templates and instructions. You can provide your own design or work with our team (basic design assistance included, premium design services available).

We offer a 30-day, 100% satisfaction guarantee. If you're not happy with your TapSera product for any reason, return it within 30 days for a full refund—no questions asked. We cover return shipping within Canada. We stand behind our products because we know they work. Over 1,200 Canadian businesses trust TapSera, and we have a 4.9/5 satisfaction rating.

Yes! If you have multiple locations or need products for your entire team, we offer volume pricing for orders of 5+ units. Contact our sales team at +1-833-307-6555 or info@techvetrix.com, and we'll create a custom quote based on your needs. We work with franchises, chains, and businesses with multiple locations all across Canada.

Our products are built for daily business use, not hobby-grade. The Google Review Standee uses 5mm thick premium acrylic with a weighted base—it won't tip over or scratch easily. The NFC Business Cards are made from commercial-grade PVC (same material as credit cards) and are water-resistant. Both products are designed to last years with normal use. We offer extended warranties on bundle purchases.

Currently, our products provide direct links to your Google review page. You can track review submissions through your Google Business Profile dashboard. For customers who want detailed analytics (tap counts, scan times, conversion rates), we're developing a premium analytics dashboard coming in Q2 2025. If this interests you, mention it when ordering, and we'll add you to the early access list.

You'll get real, human support from our Canadian team based in Brampton, Ontario. Reach us by phone at +1-833-307-6555 (Monday-Friday, 9 AM - 5 PM EST) or email info@techvetrix.com anytime. We respond to emails within 4 business hours. Our team knows the products inside and out because we designed them. No offshore call centers, no chatbots—just friendly, knowledgeable Canadians ready to help.

Yes! As long as you have a verified Google Business Profile (formerly Google My Business), TapSera will work perfectly. If you don't have a Google Business Profile yet, we provide instructions on how to set one up (it's free). Once your profile is live, simply copy your review link, enter it in our portal, and you're ready to start collecting reviews.

Three things: Quality, Support, and Being Canadian. Cheaper imports use thin materials that break easily, offer zero customer support, and take weeks to arrive. TapSera products are commercial-grade, backed by local support, and arrive in 24-48 hours. We understand Canadian business needs and stand behind every product with a real guarantee. You're not just buying a product—you're partnering with a Canadian company invested in your success.